About us

Welcome to NovaHear – your trusted source for premium over-the-counter (OTC) hearing aids, crafted to improve your daily hearing experience without the high costs of traditional solutions.

Headquartered in the United Kingdom and operated by MELUSIS LTD, our mission is simple: to make reliable, affordable, and easy-to-use hearing solutions accessible to everyone.

At NovaHear, customer care is at the heart of what we do. Whether you need help with fitting, usage, or shipping, our dedicated support team is here for you. With fast, secure delivery and a 30-day satisfaction guarantee, you can try our products risk-free and with peace of mind.

We’re proud to help thousands of customers take control of their hearing health—without prescriptions, clinic visits, or inflated prices.

Contact Information

Shop name: NovaHear

Company Name: MELUSIS LTD

Company Reg No: 13058372

Phone : +44 73670 66802

Email: support@novahear.com

Address: 2nd Floor College House 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom

Customer Service: Monday to Friday from 9am to 5pm.

We will do our best to answer your email within 1-2 days.